Frequently Asked Questions (FAQ)
Auto Restorations Auto Body & Paint, Inc. is committed to providing the highest quality repairs, as well as educating our customers on the repair process. Here are a of our most frequently asked questions.
Do I need to make an appointment for an estimate?
No appointment necessary. Walk-in clients are welcome. Our estimating hours are Monday – Friday 10am-12pm and 2pm-5pm.
Do I have the choice to choose the auto body shop that I want to go to for my auto body repairs?
Your vehicle, your choice. Colorado law states that your insurance can not dictate where you have your car repaired. You have the right to choose any auto body shop that you trust.
Do I have to get multiple collision repair estimates?
No. Contact the insurance company paying for the repair, to complete an initial estimate. If the insurance company paying for the repair is unable to write an initial estimate,
pick the shop you want to repair your vehicle and ask them to write the estimate.
When is my deductible due?
When picking up your vehicle your final bill will include any deductibles owed.
What if damage is found during the repair that is not on the original estimate?
This is very common. The auto body shop have you sign an authorization to pay. This will allow the shop to contact the insurance company directly for all supplemental damages and payments.
I’m not sure my vehicle is safe to drive after the accident. What should I do?
If in doubt, don’t drive it. Have it towed to a collision repair shop or if you have not yet determined who you want to perform there pairs, have it towed to your residence until that decision is made. Additional damage caused by driving a vehicle after an accident is usually not covered as part of the original loss.
Will my new car warranty be voided if I choose an independent collision repair shop?
No. You are protected by law in this area. There may be certain portions of your vehicle that now fall under the independent body shop’s warranty, however, the dealer can not void your entire warranty just because they were not allowed to perform the repair work.
My frame is bent. Does that mean my vehicle can’t be fixed?
No. Frame damage is common and modern equipment and repair techniques allow collision repair shops to properly repair even badly damaged frames. This, of course, will depend greatly on the expertise of the technician performing the repairs and the equipment used.